Frequently Asked Questions (FAQ)

HiParents.org (aka "Hi Parents") is a web platform created by and for parents. Hi Parents enables parents and optionally teachers connect with other parents of their kid's class, grade, school, group and beyond so that parents can get to know each other even without having contact information first. Then they can directly connect/communicate with each other. Here are some frequently asked questions for HiParents.org:

  1. How does it work ? How can I find other parents in my kid's class?
  2. What services are included? What can I do on your website?
  3. When I typed "http://..." in my browser, I got a return page with "https://..". Any reason for that?
  4. Is there an app or other quick way to access HiParents.org on mobile?
  5. Can l apply as a partner or sponsor?
  6. Why does Hi Parents use ".org"?
  7. Can I leave (unsubscribe to ) a class?
  8. What if I can’t find my class?
  9. Is Hi Parents affiliated with my kid’s school?
1.   How does it work ? How can I find other parents in my kid's class?

If you do not already have an account with Hi Parents, you need to create one. Once you sign up and create a profile, you may find and join a class.

  1. Click signup and follow the instruction to create an account on the platform. (Detail steps with screenshots)
  2. OPTIONAL: Create a profile for your child. From the top right dropdown, click "Add a Child" link to create a profile for your child on the platform.  You can create a profile for each child.
  3. To find and join kid's school and class on the platform, click Search/Join Class link at the bottom of any page. (Detail steps with screenshots)
  4. Once you have joined a class, you can check out class activities and interact with other members of the class. Each class is private to members of that class.
2.   What services are included? What can I do on your website?

Our services are free for parents. Schools and their teachers/staffs can also use the platform as school/class management utilities to manage activities and communicate with parents of their classroom kids.  
Users can share/communicate through announcements, forum discussions, photo galleries, blogs, news letters, event invitations, group wiki sharing page and classifieds/exchange within group etc.  The communication is within the class group.  Users can select their group(s) when posting so that they can communicate within the same class or the same grade. 
Users can communicate with each other or within the groups by using their existing email address through the group email. Additional Hi Parents features that we will be adding soon include survey and educational resources through web and mobile app etc.

3.   When I typed "http://..." in my browser, I got a return page with "https://..". Any reason for that?

To keep parents’ communication secure and prevent eavesdropping on the network, we are using a secure connection https instead of http. Initial http requests are redirected to https. This is part of our effort to keep parents' privacy and private communication safe on the network.

4.   Is there an app or other quick way to access HiParents.org on mobile?

The HiParents.org mobile app is currently in development. The android version is in testing and the iPhone app is also in process. For now, you can add a shortcut to home screen or bookmark to HiParents.org for quick access.

5.   Can l apply as a partner or sponsor?

We welcome third party providers (whose services/products are related to and beneficiary to parents and their kids) to join and help parents. Please email us at partners@hiparents.org for further information.

6.   Why does Hi Parents use ".org"?

It resembles/represents our mission and commitment. The Hi Parents site is dedicated to caring parents like you and us. Our mission is to get parents connected and together for the better future for our kids. We are committed in our effort to addressing your feedback and needs.

7.   Can I leave (unsubscribe to ) a class?

Yes, you do that by performing the following steps: - Visit main page for the class you’re leaving. (You should be able to find all your classes/groups on your dashboard page). - Click on "Members" - Find your name in the list of members and click "Remove membership" by your name. - Confirm on the next page.

8.   What if I can’t find my class?

You can add a class by first finding your school HERE. If you can’t find your school, after search, you can create one meanwhile email us school background information to contactus@hiparents.com. New created school may subject to verification, change, merge or delete at HiParents' discretion. Once you find your school, click on “add a class” button to create the class.

9.   Is Hi Parents affiliated with my kid’s school?

Currently, the website is not associated with schools and teachers. However, schools and teachers can create classes and invite parents.